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July 29 2010

deepthought
11:38

I don't know why it happens, but it happens with disturbing frequency. A customer wants to report a problem, and then illustrate it with a screenshot or two, but instead of attaching the screenshots, they paste the screenshots inside a Word document (and for some reason it's always Word) and then attach the Word document.

It's not a Christmas present. People aren't going to say "Wow, I wonder what's inside? I'm brimming with anticipation!"

It's not Christmas: Nobody enjoys unwrapping your present - The Old New Thing - Site Home - MSDN Blogs